Livechat and helpdesk plus SMS, email, social media, in-app, and phone support.
Hiring + training
Pre-screened candidates, customized online courses, rigorous agent training and performance management.
Reporting + analytics
Monthly KPI, metrics, and sales reporting.
Fully-managed including outlining, publishing, monthly maintenance, and article updates based on support inquiries.
Business process automation and AI autoresponders.
Hybrid human + AI chatbot
Custom AI chatbot that kicks over to live agents for maximum efficiency.
Dedicated team lead
Manages people, performance, and change.
Dedicated Slack channel for real-time communication.
30-day 100% money back guarantee
Try our services risk-free. Love the service or get a full refund within our extended 30-day raving-fan guarantee.
Frequently asked questions.
Do you provide after-hours support?
Yes, we can provide coverage 24/7/365 so it's really up to you when you need coverage. Most of our clients look at their website traffic to determine when there's the greatest opportunity and then scale from there.
Is this month-to-month or an annual contract?
All our plans are monthly with no annual contract, plus we stand behind all our services with a 30-day money back guarantee.