Conversion

Andy Seth
CEO & Founder
Conversion
 — 
4
 Min read

4 Reasons Your Company Should Ditch Phone Customer Service

Do you need help managing phones for customer service? Many are stuck using phone customer service but this article shows you how to reduce volume.

Andy Seth
CEO & Founder
Conversion
 — 
10
 Min read

Customer Service Outsourcing: A Step-by-Step Guide to Find and Hire the Right Firm

Learn the steps to choose the best customer service outsourcing company that will turn your customers into raving fans and generate sales.

Andy Seth
CEO & Founder
Conversion
 — 
5
 Min read

Millennials Literally Cannot Even With Your Customer Service. You Need Live Chat.

Wondering how to keep your customer service millennial-friendly? Live chat to the rescue!

Andy Seth
CEO & Founder
Conversion
 — 
5
 Min read

5 Mistakes That Decrease Live Chat Conversion (and How to Correct Them)

Live chat conversion is a lot simpler if you know and void these 5 mistakes. Wait till you see #4 which almost everyone gets wrong.

Andy Seth
CEO & Founder
Conversion
 — 
6
 Min read

How to Generate Revenue from Your Customer Support Team

Learn how to generate revenue from the customer support team. Most companies AVOID this strategy because they see it as a cost, but there's a hidden revenue source if you do.

Brittany Barney
Team Lead
Conversion
 — 
5
 Min read

Build a Proactive Chat Strategy: Get 67-85% More Visitors Talking To You

Follow these easy steps to build a proactive chat strategy for your business that helps analyze customer needs and boost chat engagement.

Andy Seth
CEO & Founder

Get raving fan content straight to your inbox.

Join the thousands of others on the Raving Fans email list to receive premium content, exclusive free goods, and all the must-know on a weekly basis.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

We design, build, and operate CX solutions for online businesses.

About
CX Solutions
Pricing
Blog
Jobs
FAQ